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What should you do when your Tallahassee home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your family – against the many risks you could encounter, like theft, flooding, and fire. Even though your home may be ready, that doesn’t mean you are. Do you know what to do if your Tallahassee home alarm system goes off? The blaring of an alarm can be startling, bewildering, and might incite panic. Your best choice is to stay composed and abide by these straightforward tips.

Actions to Take Whenever Your Home Alarm System In Tallahassee Triggers

It’s a situation no one wishes to be in, but it’s also the reason why you installed a home alarm system originally. You’re awakened from a deep sleep with the telltale sounding of an alarm after a security sensor has been tripped. So what are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But keeping a cool head is the best way to evaluate the situation. Avoid the urge of trying to manage the emergency yourself instead let your monitoring professionals and first responders do their job.
  2. Attend to your loved ones. Your primary concern should be your family and getting them out of danger. In the event of a break-in, this might mean going to a predetermined safe zone as far away from access points as possible. Chances are your alarm may have scared off the invader, but it’s always wiser to be safe than sorry. If there’s smoke or flames, you ought to leave your home immediately.
  3. Grab your smartphone. Nowadays, the majority of homeowners have their cell phones with them always, but you could fail to grab it during an urgent situation. Try to remember it. You’ll have the opportunity to stay connected with your monitoring professionals and obtain notifications through your home security app.

Work With Your 24-hour Monitoring Agents

The moment your home alarm system in Tallahassee goes off, your 24/7 monitoring professionals will act immediately. The first move is to validate your alarm, and that involves communicating with you. The procedure they follow depends on the sort of emergency. To illustrate, if a medical emergency occurs, one attempt will be made to reach you before help is dispatched. In the event of a break-in - the most common kind of alarm - a monitoring professional will abide by these procedures to reach out to you:

  • An effort will be made to reach you via the central command panel. You will generally be asked for a passcode.
  • If that isn’t successful, a call is attempted to your primary contact number.
  • A secondary number or your first contact person is attempted next.
  • If there still isn’t an answer, nearby police officers are sent.
  • Your monitoring professionals will follow up with you again after emergency personnel are notified.

If you're not in a position to communicate with the monitoring team, don’t fret. Support will still be dispatched even when you're not able to substantiate the emergency.

Get prepared for any emergency with a Vivint home alarm system in Tallahassee

Get prepared for any situation with a state-of-the-art home alarm system in Tallahassee from Vivint. Call (850) 790-4997 to begin the customization of your property’s security today.