Work With Your 24-hour Monitoring Agents
The moment your home alarm system in Tallahassee goes off, your 24/7 monitoring professionals will act immediately. The first move is to validate your alarm, and that involves communicating with you. The procedure they follow depends on the sort of emergency. To illustrate, if a medical emergency occurs, one attempt will be made to reach you before help is dispatched. In the event of a break-in - the most common kind of alarm - a monitoring professional will abide by these procedures to reach out to you:
- An effort will be made to reach you via the central command panel. You will generally be asked for a passcode.
- If that isn’t successful, a call is attempted to your primary contact number.
- A secondary number or your first contact person is attempted next.
- If there still isn’t an answer, nearby police officers are sent.
- Your monitoring professionals will follow up with you again after emergency personnel are notified.
If you're not in a position to communicate with the monitoring team, don’t fret. Support will still be dispatched even when you're not able to substantiate the emergency.
Get prepared for any emergency with a Vivint home alarm system in Tallahassee
Get prepared for any situation with a state-of-the-art home alarm system in Tallahassee from Vivint. Call (850) 790-4997 to begin the customization of your property’s security today.